How to Access Your Online Photo Gallery is fairly easy! With just a few steps, you will have access to your beautiful gallery to view!

You are so excited to see your gallery, and believe me, I am excited for you too! But how to access your online photo gallery may seem intimidating. I assure you, it is easier than you think!

A Pinterest Pin titled "How to Access Your Online Photo Gallery"

To access your online photo gallery, you will receive an email with a link to access your online Gallery. This is a streamlined website that allows you to view all of the edited photographs from our session. Even if you’re not very tech-savvy, I promise you won’t have an issue navigating your gallery.

Once your photos are ready to view, you’ll receive a notification via email. This notification email will include detailed instructions on how to access your online gallery, how to download it, and any important information if necessary. For your convenience, I’ve also included instructions here.

Logging Into Gallery

  1. Open the notification email.
  2. Click on the “view photos” button in your email.
  3. Locate the “log in” button on the website.
  4. Enter your email & password that was provided in the email.
  5. Click an image to start viewing the gallery.

Logging directly to the home page.

  1. Select the category (ex: Family & Lifestyle, Engagements & Couples &, etc).
  2. Click your session name to access your gallery.
  3. Enter your email & password.

How to Download your images

Depending on your package, you can download your images directly from the gallery. To download the images:

  1. At the top right-hand corner, click download.
  2. Enter the Pin number provided in the email.
  3. Download BOTH folders: “Name-For Printing Only” & “Name-For Social media Only”.
  4. An email will be sent when the zip file is ready to be downloaded.

Please Note: In the email, do not forget to Download the Print Release

A Visual Step-by-Step Directions

How to Access Your Online Photo Gallery-Step 1
How to Access Your Online Photo Gallery-Step 2
How to Access Your Online Photo Gallery-Step 3
How to Access Your Online Photo Gallery-Step 4
How to Access Your Online Photo Gallery-Step 5
How to Access Your Online Photo Gallery-Step 6
How to Access Your Online Photo Gallery-Step 7

Where to Download Your Images?

For best results, download your images onto a computer. Downloading images onto a cell phone, IPad, or Tablet will cause the images not to download properly & will have a poor resolution for printing.

Debra Heschl Photography is not responsible for photos printed at another lab.

How Long are Galleries active?

  • Family, Portraits & Storytelling ~ 2 weeks
  • Weddings/Events ~ 6 weeks

Please note: If you forget to download your gallery, you will get a 1-time grace period to do so; after that, it is $25 to reactivate the gallery.

If you run into any issues logging into the gallery, please feel free to call or email me.  

Why is there a fee to reactivate the gallery?

The fee to reactivate the gallery exists because it costs to keep images in the gallery. Storing and maintaining digital images requires server space, data storage, and other technical resources. These resources come with ongoing operational costs, such as electricity, cooling, hardware maintenance, and security measures.

While the initial setup and storage might be covered in the initial purchase or subscription, if a user forgets to download their gallery and needs to reactivate it later, the service provider incurs additional costs to restore access to those stored images. Therefore, the fee helps offset the expenses associated with maintaining and providing access to the images after the initial grace period has passed. It also encourages users to be proactive in managing their content and prevents unnecessary strain on the service’s resources.

Want to order photos?

Ordering photos is easy! To make the ordering process easy for you, download the order form & complete it with the image numbers & sizes. Email the form to [email protected], and I will then tally your order & send you an invoice to complete the order via PayPal or Venmo. Once the order has been paid, the order will then be placed. Allow 7-10 business days to receive your cherished images! The invoice must be paid within 72 hours.

Backup Your Precious Images!

Backing up your precious images is crucial to ensure their safety and prevent potential loss. However, Debra does Archive images after a year from your session date. In the unfortunate situation that your images are destroyed or lost, there is a $35 fee for retrieval.

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