The following are frequently asked questions to help you understand our process and what you can expect.
What should I wear?
You do not need to match your family with the exact color or clothing. What works well is a similar color palette. For instance, the colors mustard, light-medium grays, and white all look amazing together. Think of your clothing like you would think of room decor.
Can you cover up blemishes and scars?
Editing and making clients feel beautiful is something I take great pride in. This type of correcting is possible in most situations. I do keep in mind that our clients are not perfect, as are no humans, and therefore do not over-edit either.
Do I really need to sign a contract?
A contract is very important for both of us. This provides you with a secured date and time as well as a good understanding of what the session expectations are and what the client/photographer relationship is.
Can I book my session and pay the retainer later?
Depending on the type of session you are looking to book, for a family, newborn & portrait session, a full retainer is required to secure session dates. For events & Weddings, half of the retainer of the package is due upon securing the date. Retainers are non-refundable.
Do you suggest I use a local printing company such as Walgreens?
Though local printers are great for printing your personal photos, we do not recommend doing this on a professional level. Photos from these types of printers do not match the color or quality of those of a professional printing company. Your prints and products from our session should be of the highest quality possible. (Optional: For this reason, we do not grant printing abilities outside of our services.)
How long will it take to get a preview of my images?
Your session will be available via the online gallery within 10-21 business days of your session. Weddings/Events are about 6 weeks.
Can I bring people with me for support?
Having a support system is always a great thing; however, in photo sessions, it can be a bit distracting. To get the most natural reaction from a client during a shoot, we like to keep friends and family at a distance. You may bring someone along, but I may ask that they fall behind a few yards while we shoot and chat.
Will you provide me with unedited images?
It is our policy that no unedited images will be given to clients for any reason. Your gallery will include photos that I have chosen as the “golden” ones. Those will be edited and available, but no other images will be provided, including unedited or raw files.
I heard your camera clicking hundreds of photos. Will I get every one of them?
No. We take multiple photos to ensure we don’t miss the shot due to a client blinking, some passing by in the distance, etc. For this reason, we only choose the best of those images and put them in your gallery.
Should I expect to receive a photo for every pose we did?
No. Sometimes a pose does not work out the way we intended it to, and therefore not all poses will be provided. It is our job to provide high-quality images rather than providing quantity.
Can I use my own editing programs to make my images fun?
Altering images in any way is strictly prohibited! Also, if you are using your images on any social networking site, a watermark provided by our company is mandatory and must be visible. No cropping.
What if it rains?
Yes, occasionally, unfortunate events will require a Plan B, so if this was to happen or any other unforeseen circumstance popped up, we would discuss a new session date.
If I want to reschedule, do I need to let you know in advance?
Please provide me with 48 hours’ notice if you need to reschedule your session.
I changed my mind; can I get my retainer back?
There is a lot that goes into planning, scouting locations, etc., for your session. For this reason, retainers are non-refundable.
There are helpful articles that I have provided for your convenience; however, always feel free to send me a message with any other questions you may have. I look forward to hearing from you!
Xo,
